Description
Grecotel Hotels & Resorts is hiring a Reservations Agent to handle incoming reservation calls and emails, respond to guest inquiries about availability, rates, amenities, and promotions, process modifications and cancellations, coordinate guest requests, process payments, and resolve complaints. The role requires a high school diploma or equivalent, strong data-entry accuracy, multitasking ability, familiarity with hotel reservation systems, and English fluency; hotel-reservation or customer-service experience is an asset. Benefits include a competitive salary, accommodation and full board when necessary, transportation support, training, employee discounts, and career development opportunities.
