Description
Reservations Agent at La Bahia Hotel & Spa in Santa Cruz, California, responsible for processing reservations across phone, email, and digital channels, delivering luxury-level guest service, handling deposits and secure payments, maintaining accurate PMS records, coordinating with other hotel teams, and supporting pre-arrival planning and group bookings. The role emphasizes precision, professionalism, and hospitality in a fast-paced luxury resort environment, with hourly pay and a full-time schedule.
