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Reservations and Distribution Analyst at Accor

Seniority in posting: other

Language

Compensation

R$2,819/mo

Setup
On-site
Location
Belo Horizonte, Minas Gerais
Type
Full-time
Level
entry
Posted

Description

The Front Desk Agent serves guests in accordance with the hotel brand, provides information, handles telephone, email, WhatsApp, and in-person inquiries, prepares quotes and reservations, coordinates requests and complaints with hotel departments, welcomes regular guests, and follows reception and self-control procedures. The role requires customer orientation, communication, teamwork, proactivity, business knowledge, and improvement skills, and follows a 5x2 schedule.

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