Description
Naples Zoo is hiring a Reservations Coordinator to manage zoo program reservations, including guided tours, field trips, toddler programs, animal encounters, and camp programs. The role handles reservation systems, guest communications, phone scheduling, payments, calendars, partner opportunities, reporting, and guest-service projects while collaborating with the Guest Services team. Candidates need at least one year of customer-service experience, a high school diploma or equivalent, a valid state driver's license, Microsoft Office proficiency, strong communication and cash-handling skills, and the ability to work outdoors in South Florida weather. Benefits include medical, dental, and vision coverage, paid life insurance, retirement opportunities, paid time off, tuition reimbursement, holiday premium pay, and employee admission discounts.
