Description
The Reservations Supervisor oversees luxury and lifestyle reservations, guest booking experience, voice sales, travel-agent commissions, group requests, hotel and restaurant reservations, and third-party bookings. The role supports the Reservations Manager, coordinates with sales and operational managers, handles guest inquiries and reservations, maintains availability and rate information, follows reservation policies, and contributes to departmental operations. A hospitality degree is preferred, along with communication, customer service, reservation, computer, and scheduling skills; the position requires an eight-hour seated workday, clear phone communication, and the ability to lift at least 40 pounds.
