Description
The Reservations Supervisor will oversee the daily operations of the Reservations Department at Holiday Inn Riyadh Rose Yard, managing reservation processing, room inventory, booking channels, group reservations, guest inquiries, reporting, and coordination with Revenue Management, Sales, Events, and Front Office. The role also supervises and supports Reservations Agents, ensures compliance with IHG standards, and contributes to revenue optimization. Candidates need hospitality education, 2–4 years of reservations or front office experience including at least one year in a supervisory role, knowledge of Opera PMS and IHG systems, strong communication and analytical skills, and proficiency with Microsoft Office.
