Resident Experience Ambassador at experience-sl-co

Location: Valrico, Florida
Type: Full-time
Level: not_specified
Posted: Jul 31, 2026

Description

The Experience Senior Living team is seeking a Resident Experience Ambassador to join their team for the grand opening of The Gallery Tampa. This role involves facilitating various activities for residents, assisting in program development, ensuring resident engagement, and documenting attendance using Lifeloop. The ideal candidate will have experience in memory care, preferably with organizing events or working with seniors, and demonstrate strong communication and problem-solving abilities.

Required Skills

Facilitation Skills
Program Development
Personalized Planning
Documentation Software
Concern Reporting
Customer Service
Driving Responsibilities
Memory Care Experience
Activity Organization
Working With Seniors
Communication Skills
Office Equipment Operation
Technology Utilization
Creative Problem Solving
Innovation
Problem-Solving Skills
Professionalism
Flexible Scheduling

Additional Information

Required Previous Experiences: Experience with memory care.
Organizing activities or event planning.
Working with seniors.
Preferred Qualifications: Ability to use independent judgment and discretion to make decisions on what is in the best interest of the resident.
Ability to communicate verbally, in writing, and through pictures when necessary.
Able to operate standard office equipment.
Ability to utilize technology effectively and efficiently, including use of computers, iPad/tablet, Word programming, internet access, email, social media, and Resident Experience software platforms.
Able to think creatively and independently to meet worthwhile objectives.
Able to be innovative to create and generate solutions and programs.
Able to act in solving problems, while exhibiting judgment and a realistic understanding of the issues.
Able to use reason, even when dealing with emotional topics.
Identifies, obtains, and effectively allocates the resources required to achieve applicable goals.
Able to relate to routine operations in a manner that is consistent with existing solutions to problems.
Able to work with people in such a manner to support the company’s culture, work in a team setting to accomplish goals and get results.
Expected to represent the Resident Experience department by being punctual, neat, clean, and professional in appearance.
Ability to work varied schedules to include weekends, evenings, and holidays.