Resident Services Manager at boulder-housing-partners

Compensation

$65,000 – $80,000/yr

Location: Boulder, Colorado
Type: Full-time
Level: not_specified
Posted: Aug 26, 2026

Description

The Resident Services Manager at Boulder Housing Partnership (BHP) leads a team dedicated to improving the quality of life for senior residents, people with disabilities, and those who were formerly homeless. This role involves developing and implementing supportive service programs, conducting assessments, providing case management, and coordinating community partnerships. The manager also oversees staff and volunteers, ensuring efficient operations and promoting resident well-being.

Required Skills

Interpersonal Skills
Peer Relationships
Dealing with Ambiguity
Self-Knowledge
Drive for Results
Clinical Skills
Organizing
Customer Service
Communication Skills
Time Management

Additional Information

Required Previous Experiences: Proven leadership and supervisory skills.
Ability to foster and maintain strong collaborative partnerships.
Ability to work with diverse older adults who have experienced homelessness, substance use disorders, and other traumatic experiences.
Ability to engage residents to foster safe, connected, healthy communities.
Ability to work independently and to assume responsibility for completion of complex workload without close supervision.
Demonstrated time management and organizational skills.
Interpersonal skills necessary to resolve resident and staff issues.
Preferred Qualifications: Bilingual (English/Spanish) written and oral communication skills.
Strong customer service skills.
Strong computer skills including Office 365, case management tools, and grant reporting.