The Resource Management Customer Service Associate serves as the central contact for customers, Sales, Technology, and specialist departments, coordinating technical resources, service scheduling, customer tickets, meetings, and contractual matters. The role also manages Microsoft 365 licenses and tenants, monitors contract deadlines, processes cancellations and amendments, and supports customer environments.
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Technology servicesTysons Corner, VA, US11-50
netgo is a technology services partner for enterprise and government, offering cloud, cybersecurity, DevOps, automation, AI, managed IT, and product engineering. The company reports 11+ years delivering, 150+ engagements completed, and a 99.9% uptime SLA.
Who they serve
Netgo serves enterprise and government organizations.