Description
IntouchCX is hiring a Resource Planner for its Workforce Team to manage day-to-day workforce activities, including scheduling, exceptions, data tracking, service levels, employee information, new-hire schedules, shift availability, and performance reporting. The role requires a university or college degree in a related discipline, advanced Microsoft Office skills, adaptability with workforce-management software, strong data-entry accuracy, analytical and problem-solving abilities, and the ability to multitask in a fast-paced environment.
