Summary from listing
The Head of Retail is a senior leadership role reporting to the Chief Experience Officer, responsible for driving growth and customer experience across Three’s owned and partner retail estate. The role covers retail strategy, omnichannel and innovation store concepts, sales and profitability, store operations, franchise and indirect partner governance, customer journey design, data-driven performance management, and leadership development. It requires extensive retail leadership experience, typically 8–12+ years, with a track record in telco, technology, or consumer-facing retail. The role offers a hybrid working model, competitive salary, annual performance bonus, pension contribution, healthcare insurance, and other benefits.
