Description
Macy’s is hiring a Customer Experience Colleague to create personalized in-store and online shopping experiences, build customer relationships, drive cross-category sales, recommend products, and support floor readiness, merchandise setup, events, and opening and closing procedures. The role requires flexible availability including weekends and holidays, strong communication, customer service, sales, and technology skills, and prefers at least two years of selling or customer experience. Full-time colleagues are typically scheduled for 30 or more hours per week, while part-time colleagues are typically scheduled for 12–24 hours per week; all schedules include weekend shifts. Benefits include health and wellness coverage, a 401(k) match, paid time off, paid holidays, merchandise discounts, performance-based incentives, and employee assistance programs.
