Description
Entain is hiring a Retail Customer Service Manager for its Ladbrokes and Coral betting shops. Reporting to the Shop Manager, the role delivers customer service, promotes safer gambling, takes bets, processes cash transactions, demonstrates betting terminals, handles complaints, meets targets, maintains shop standards, and opens or closes the shop. The position pays £13.00 per hour, follows a typical 10-hour weekly rota with long opening or closing shifts and shorter evening shifts, and requires applicants to be at least 18, have previous customer-facing experience, confidence working with customers, and familiarity with cash handling and payment transactions.
