Description
The Retail Learning Coach - Northwest at Tiffany & Co. partners with retail and market leadership across assigned luxury retail stores to improve sales performance, client experience, leadership, and selling capabilities. The role analyzes business metrics, conducts needs assessments, creates and monitors coaching and performance plans, delivers sales-floor coaching and micro-learning, supports onboarding and e-learning adoption, and develops leaders and employees through feedback and targeted development actions. It requires 5–8 years of luxury retail sales leadership and people management experience, strong coaching and facilitation skills, retail performance analytics, luxury clienteling and relationship-selling expertise, communication and influencing ability, Microsoft Office proficiency, multi-store experience, and regular travel including overnight travel up to 50%.
