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Retail Shift Manager at SAP

Department: Retail Operations

Location
Baltimore, Maryland
Level
lead/mgmt
Posted

Summary from listing

The Retail Shift Manager I supports retail operations at Baltimore/Washington International Airport by maintaining operational readiness, enforcing SOPs and brand standards, coaching hourly associates, managing POS transactions and cash security, monitoring inventory and receiving, and delivering customer service. The role reports to the Store Manager or Retail Multi-Unit Manager, requires shifts during opening, busy periods, and closing, and requires at least two years of retail or customer service experience plus six months of supervisory or lead experience.

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