Retail Supervisor at DHL Group

DHL Express is seeking a Retail Outlet Manager to drive cash sales growth and manage retail outlets across a designated area. The role oversees customer service, retail audits, standardized procedures, frontline training, sales and marketing campaigns, catchment-area programs, competitor response, outsourced suppliers and staff, outlet development, store scorecards, cash reconciliations, and coordination with operations and customer service. Candidates need at least four years of retail sales and area marketing experience, strong English communication skills, leadership ability, and preferably tertiary education in a related field.