Description
The Retail Support Specialist provides frontline customer support to AT&T customers in high-traffic national retail locations, resolving billing, account, device, service, and network issues. The role also supports retail employees and third-party labor partners, escalations, planogram and inventory updates, and cross-functional collaboration. It requires strong communication, problem-solving, multitasking, and the ability to work flexible schedules including evenings, weekends, and holidays. The position offers a starting pay of $26 per hour and medical, dental, vision, and life insurance benefits.
