Description
Retail Support Specialist at DSI provides frontline support to AT&T customers in high-traffic retail locations, resolving billing, account, device, and service issues while also assisting retail employees and third-party labor partners as the AT&T subject-matter expert. The role requires strong customer service, communication, multitasking, and problem-solving skills in a fast-paced retail environment, with flexible scheduling and operational duties such as documentation, compliance, planogram maintenance, and inventory accuracy. Compensation starts at $26 per hour, with comprehensive benefits including medical, dental, vision, life insurance, 401(k) matching, paid training, PTO, and employee discounts.
