Description
Retail Support Specialist role at DSI supporting AT&T customers in national retail environments. The position involves frontline customer support for billing, account, device, and service issues; acting as a subject-matter expert for retail partners; maintaining planograms and inventory accuracy; and collaborating with technical, billing, fraud, and customer care teams. The role is in-person in a busy retail setting with flexible scheduling requirements and offers $26 per hour plus benefits such as medical, dental, vision, life insurance, 401(k), paid time off, training, and an AT&T wireless discount.
