Description
think-cell Software is hiring a Retention Manager (EMEA) to own the end-to-end renewal cycle for a low-touch portfolio of about 250 mid-market customers, primarily in DACH. The role focuses on timely renewals, recurring revenue protection, standard annual price increases, churn and downsell risk mitigation, forecasting, and close collaboration with account management and commercial leadership. It requires experience in SaaS renewals or subscription management, strong commercial communication, CRM familiarity, and German fluency, with four days per week in the office in Berlin.
