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Retention Specialist at Doctoralia

Department: Doctoralia Colombia

Language
Setup
Hybrid
Location
Bogota, Bogota, Capital District
Type
Full-time
Level
mid
Posted

Description

Doctoralia is hiring a Healthcare Account Manager to retain healthcare specialists, negotiate engagement terms, maintain relationships with doctors and specialists, train them on the platform, develop personalized retention and upgrade strategies, and record interactions in a CRM. The role requires at least three years of commercial experience involving customer retention or cross-selling, familiarity with high-volume portfolios, debt recovery, complaints, and claims, and proficiency with G Suite, Salesforce, Zoom, and Google Meet. It offers permanent employment, a hybrid work model, a Monday-to-Friday schedule, and medical coverage.

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