Description
Ring Concierge is hiring a full-time Returns & Repairs Associate to manage client repairs, damaged returns, service requests, and related quality and logistics workflows. The role owns service cases from intake through completion, coordinates repairs and replacement components, documents damaged returns, communicates with customers and internal teams, tracks turnaround times, and supports process improvements. It is based in the Midtown NYC office, requires five days per week in the office, and offers health, vision, and dental insurance for full-time employees.
