Description
The Returns Coordinator will coordinate customer and vendor returns, manage RMA and VRMA requests, investigate missing or damaged goods, process inventory and return transactions in NetSuite, verify goods before shipping, and handle related customer and vendor communications. The role also supports the Logistics Coordinator during absences or busy periods and performs general warehouse duties. It requires a high school diploma or equivalent, two years of returns and warehouse operations experience, at least one year of ERP experience, knowledge of shipping carriers, and strong English communication skills. The position offers health and dental benefits, paid vacation, an RRSP contribution option, and a salary of $40,000–$45,000 plus a 5% annual bonus.
