Description
The role leads and develops Glen Dimplex Deutschland’s Returns Management function, including employee development, performance and return-from-sick-leave discussions, returns-process analysis, capacity and resource planning, error analysis, corrective measures, complaints, reporting, KPIs, and coordination with customers and internal specialist departments. The position requires commercial or technical training with further business-specialist training, people-leadership experience, 8D-method experience, Babtec and System 21 proficiency, strong MS Office skills, and very good German and good English. It offers 35 hours per week, flexible working hours, remote-work options, health management, pension, insurance, and other benefits.
