Description
Forward is hiring a Revenue Operations Manager to connect Sales and Customer Success and own the processes, systems, metrics, forecasting, reporting, and automation that support the full revenue lifecycle. The role partners with Sales and Customer Success leadership on territory planning, quota setting, renewal and expansion forecasting, CRM and CS platform architecture, handoff workflows, dashboards, and cross-functional enablement. Candidates should have 5–7 years of revenue, sales, or customer success operations experience in enterprise B2B software, familiarity with CRM and CS platforms, strong reporting and AI/modeling skills, and experience with both new business and post-sale expansion motions. The expected base pay is $175,000–$200,000 per year.
