Description
Vultr is hiring an RMA Systems Engineer to analyze and resolve complex GPU, CPU, and server hardware failures across its cloud infrastructure platform. The role involves root-cause analysis, troubleshooting across hardware, firmware, and operating-system layers, coordinating with hardware vendors, determining repair or replacement actions, validating system readiness, and improving RMA workflows and documentation. Candidates need experience with data center infrastructure, RMA processes, hardware lifecycle management, NVIDIA or AMD GPUs, Jira, Confluence, and vendor support portals. The position offers $75,000–$90,000 in compensation and accepts applications from candidates residing in the listed U.S. states.
