Summary from listing
The Robot Phone Technical Specialist provides advanced telephone-based FANUC robotics technical support, troubleshooting, debugging, and repair for controllers, mechanical systems, and related equipment. The role handles customer and field-service inquiries, service and spare-part quotations, Oracle and Zoho ticketing, documentation, customer satisfaction metrics, and mentoring. It requires at least five years of customer-facing experience and five years of FANUC integration, installation, or service experience, along with mechanical, electrical, pneumatic, and robotic troubleshooting skills.
