Description
Tourneau is seeking a Rolex Liaison Manager in New York City to serve as the in-store Rolex ambassador and operational leader. The role leads luxury hospitality and client experience standards, coaches store employees, drives Salesforce CRM adoption and analytics, develops VIP clients, oversees product allocation and inventory pacing, manages client events, and serves as the liaison between store leadership and Rolex corporate teams. Candidates should have 3–5+ years of luxury retail experience, preferably in watches or jewelry, a related bachelor's degree, strong communication and interpersonal skills, Microsoft Office proficiency, and flexible availability for events.
