Description
The employer is hiring a Romanian-speaking Customer Service Agent to work in Sofia, Bulgaria, supporting a low-cost airline. Responsibilities include providing passenger information, resolving in-flight customer issues, making outbound calls, preparing standard and ad hoc reports, and reporting to the customer service team manager. The role offers a well-distributed Monday-Friday schedule, paid vacation, relocation assistance, legal and administrative support, and paid training during the first four weeks. Applicants must speak fluent Romanian, have good English communication skills, be computer-literate, and live in or be willing to move to Sofia.
