Description
The Room Service Server at Condado Collection in Puerto Rico is responsible for receiving and processing guest orders via phone, coordinating with the kitchen and delivery teams, providing menu information, handling special requests, monitoring order status, resolving guest complaints, and ensuring accurate record-keeping. The role involves maintaining a clean and well-stocked room service area, assisting with inventory, following hotel policies, participating in training, performing closing tasks, and adhering to safety and confidentiality protocols.
