Description
The Front Office Associate handles guest check-in and check-out, room assignment, pre-registration, reservation confirmation and cancellation, billing verification, key activation, payment collection, room-status monitoring, duplicate-reservation checks, guest-request follow-up, and message relay. The role also coordinates with other departments, maintains professional standards, and uses computers or point-of-sale systems. A high school diploma or G.E.D. and less than one year of related work experience are preferred, while no supervisory experience or license is required.
