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Rooms Controller at Marriott

Department: Guest Services/Front Desk

Location
Marco Island, Florida
Type
Full-time
Level
entry
Posted

Description

The role handles guest check-in and check-out, room assignment, pre-registration, reservation and cancellation confirmation, billing verification, key activation, payment collection, room availability checks, daily reporting, guest requests, and message relay. It also requires following company policies, maintaining professional appearance and confidentiality, coordinating with other departments, and using computers or point-of-sale systems. The preferred qualifications are a high school diploma or G.E.D. equivalent, less than one year of related work experience, and no supervisory experience.

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