Description
The Front Desk Associate handles guest check-in and check-out procedures, room assignments, reservations, billing, key activation, payment verification, room status checks, guest requests, messages, and daily reporting. The role also follows company policies, maintains professional standards, coordinates with other departments, and supports guests with disabilities. A high school diploma or G.E.D. equivalent and less than one year of related work experience are preferred; no supervisory experience or license or certification is required.
