Description
The Front Desk Associate handles guest room assignments, pre-registration, arrivals, reservations, cancellations, billing, check-in and check-out, room-key activation, overbooking, duplicate-reservation checks, daily reporting, guest follow-up, and message transmission. The role also requires professional communication, teamwork, compliance with company policies, and the ability to use computers and point-of-sale systems. No high school diploma or GED is required, and less than one year of related work experience is preferred; no supervisory experience or license is required.
