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Rooms Operations Manager at Marriott

Department: Management - Operations

Language
Location
Ottawa, Ontario
Type
Full-time
Level
lead/mgmt
Posted

Description

The Rooms Operations Manager assists in managing hotel rooms-area operations across Front Office, Engineering/Maintenance, and Housekeeping; leads and develops a team; monitors guest and employee satisfaction; supports scheduling, quality audits, financial performance, and profitability; and handles hiring, orientation, employee feedback, and disciplinary activities. The role requires a high school diploma or GED with four years of relevant guest-services experience, or a two-year degree in a hospitality-related field with two years of relevant experience.

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