Description
The Rooms Operations Manager assists in managing the execution of front office, engineering/maintenance, and housekeeping operations; leads and develops the rooms team; monitors guest and employee satisfaction; supports scheduling, staffing, quality audits, hiring, and disciplinary processes; and reviews financial and productivity data to improve department performance. The role requires a high school diploma or GED with four years of relevant guest-services experience, or a two-year degree in a hospitality-related field with two years of relevant experience.
