Description
The Front Office Receptionist provides direct service to guests and employees, checks advance orders and guest requests, answers calls at the Reception Desk, monitors Front Office standards and procedures, supports hotel profitability through sales programs, and maintains positive relationships with colleagues. The role requires Front Office experience, tourism or hotel-management education, fluency in Azerbaijani, English, and Russian, strong communication and organizational skills, knowledge of PMS software and Microsoft Windows, and the ability to work independently and accurately with cash.
