Sales and Customer Solutions Representative at Spectrum

Spectrum is hiring a Sales and Customer Solutions Representative to resolve billing inquiries, product questions, and service complaints; retain customers; upsell video, data, and phone products; process orders in the billing system; and meet call-handling activity goals. The role requires a high school diploma or equivalent, English communication skills, knowledge of cable communications products, customer-service and sales techniques, computer and billing-system proficiency, and the ability to handle irate customers. Two or more years of call-center experience in customer service or phone sales is preferred. The position offers pay starting at $18 per hour, potential annual earnings over $70,000, and free or discounted Spectrum services.