Sales and Customer Solutions Representative at Spectrum

Spectrum is hiring a Sales and Customer Solutions Representative to resolve billing inquiries, product questions, and service complaints; retain customers; upsell video, data, and phone products; meet call-handling metrics; process orders in the billing system; and explain Spectrum products and services. The role is based in an office environment, requires a high school diploma or equivalent, English communication skills, cable communications knowledge, and 2+ years of call center experience in customer service or phone sales, and pays starting at $18 per hour with incentives that can bring top performers to over $70,000 annually.