Description
Metro Credit Union is hiring a Sales & Service Agent for its Member Service Center in Chelsea. The role provides phone and digital member support, resolves transactions, disputes, lending, and digital-banking issues, authenticates members, identifies cross-selling opportunities, and makes referrals. Candidates need a high school diploma or equivalent and 1–2 years of customer service experience; call center or banking experience is preferred. New agents train on-site, then may work hybrid with at least three days in the office per week. The schedule includes weekday and Saturday shifts, and compensation is $43,000–$58,000.
