Description
Zendesk is hiring a Sales Engineer for its presales organization to support mid-market customers in the AMER region. The role involves configuring and delivering product demonstrations, supporting discovery and scoping, building sandbox proof-of-concept environments, answering security and architectural questionnaires, and using internal sales frameworks. Candidates need a bachelor’s degree or equivalent practical technology experience, 2–4 years of relevant B2B SaaS experience, API and JSON knowledge, AI fluency, and baseline customer-service or CRM knowledge. The position requires physical location in Mexico City or Mexico State and up to 25% annual travel.
