Description
TTEC is hiring an onsite Manager I, Sales Service Delivery in Tempe, Arizona. The role leads and coaches a team of associates, supports customer escalations, monitors performance against company and client goals, coordinates training, manages attendance and payroll, and troubleshoots technology issues. The position requires an associate degree, technical school, or equivalent work experience, along with time management, empathetic leadership, computer-system comfort, and a customer-focused mindset. Benefits include paid time off, wellness and healthcare benefits, and performance bonus opportunities.
