Description
Motive is hiring a Business Operations Manager to oversee the Service organization, which includes Implementation, Installation, and Customer Education. The role will improve customer experience and team efficiency, manage business processes and reporting, partner with Sales, Support, and Product teams, and use data, Salesforce, and AI-driven tools to support forecasting, territory alignment, ROE, QBRs, and other sales operations initiatives. Candidates need at least three years of Field Sales or Revenue Operations experience at a high-growth SaaS company, strong spreadsheet and data skills, Salesforce reporting and dashboard experience, and the ability to manage multiple projects in a rapidly changing environment. The disclosed compensation range is CAD 111,000–139,000 for the Canadian market, with health, dental, optical, paid time off, disability, life insurance, and 401(k) benefits.
