Description
The Program Manager will lead NetApp’s Renewals and Customer Success Data programs, improving asset tracking, data quality, reporting, churn prevention, customer retention, and operational efficiency. The role manages program plans, dashboards, resources, stakeholder support, governance, and transformation initiatives while aligning with global Customer Success objectives. It requires at least 12 years of individual-contributor experience, a bachelor’s degree or equivalent work experience, customer-satisfaction program experience, and Renewal Quoting experience; PMP certification is a plus.
