Summary from listing
The Program Manager will lead NetApp’s Renewals and Customer Success Data programs, improving asset tracking, data quality, reporting, churn prevention, customer retention, and operational efficiency. The role manages program plans, dashboards, resources, stakeholder support, process architecture, governance, and strategic initiatives while aligning with global Customer Success objectives. It requires at least 12 years of individual-contributor experience, a bachelor’s degree or equivalent work experience, renewal quoting experience, and strong communication skills; PMP certification is a plus.
