Description
HelloConnect is hiring a Customer Retention Specialist to retain, upsell, and cross-sell Beer52 products to subscribers. The role involves answering inbound retention calls, maintaining customer relationships, resolving issues, educating customers, negotiating retention offers, and complying with Beer52 guidelines. The position is work-from-home with equipment pickup at the BGC office and includes medical coverage, leave benefits, learning opportunities, and a language premium.
