Description
The Sales Support Coordinator processes and validates customer orders, manages order changes and substitutions, coordinates fulfillment across Sales, Production, Logistics, Transportation, and Category Management, investigates order and shipment issues, and maintains customer, order, pricing, and quality records. The role also analyzes operational reports, uses Excel and ERP systems, communicates with internal stakeholders and customers, and supports continuous improvement. A bachelor’s degree in a related field is preferred, along with 1–3 years of relevant experience, advanced English communication, ERP or order-management experience, and intermediate Excel skills.
