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Sales Support Specialist at Optimum

Location
Kingston
Level
not_specified
Posted

Summary from listing

The Sales Enablement Specialist supports sales organizational goals by providing real-time phone support to sales channels, resolving order-entry escalations, determining address serviceability, maintaining order-entry databases, tracking escalations, responding to customer issues before service installation, providing feedback on order-entry errors, testing new sales tools, and supporting new builds and customer campaigns. The role requires a high school diploma or equivalent, strong verbal and written communication, independent problem-solving, and the ability to work days, nights, and weekends; prior sales or customer-service experience and fast-paced call-center experience are preferred.

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