Description
The Salesforce Business Analyst serves as the global Salesforce CRM business owner for Cytek’s commercial unit, partnering with Sales Leadership and IT to design, improve, and implement CRM enhancements. The role owns CRM usability and integration, manages opportunity and forecasting data, creates activity dashboards, supports sales methodologies and vendor programs, maintains data quality and pricing accuracy, prepares KPI reports, and provides user training. It requires a bachelor’s degree or equivalent, at least three years of CRM experience, strong data analysis and visualization skills, and advanced CRM and ERP knowledge. The position is onsite at Cytek’s Fremont office, with travel required at least 10% of the time.
