Description
The SAP Logistics Support Analyst monitors ServiceNow incident queues, triages and resolves SAP logistics issues, performs configuration changes, coordinates with technical teams, validates solutions with business users, and documents resolutions. The role requires a BA/BS degree in a relevant field, 5 to 8 years of SAP-related IT experience, and hands-on experience with SAP logistics modules, configuration, integration, and service-management tools. Preferred experience includes S/4HANA, ECC, event-based API integration, and Oil and Gas, process-industry, or consumer-packaged-goods organizations.
